Success and profitability is all about creating loyal repeat customers or repeat diners who buy again. It's all about driving interest, repeat business, referrals and increasing sales. Repeat customers spend an average of 67% more than new customers and are less price sensitive.
Are they asked and rewarded for their good work? Imagine every having reward customer as a sales ambassador and partner instead of just a customer.
Studies show that customer disloyalty can stunt a company’s growth by 25% to 50%. Since every transaction is tracked by employee and check number, complete customer satisfaction rankings and grades are at your finger tips.
We have done away with expensive customer cards, direct mail paper coupons and 8 1/2” x11” printed email promotions. We use the customer’s phone number to track activity and each reward is exclusive to that customer.